About Launch X431 V+ HD3 FAQ

 

Note:
The Launch X431 HD III must work on any of the x431 v plus or pro3 or pad 3 account which old
customer have purchased before and have been activated by LAUNCH
already. If not have the x431 v plus or pro3 or pad 3 account, this HD
module alone can not be activated and the diagnostic software can not be
downloaded from LAUNCH official website.

Launch X-431 V+ HD3 Product Features：

1.Intelligent diagnosis: In the state of networking, it can
automatically identify vehicle information and complete rapid diagnosis.
It can also check the history record of vehicle maintenance online,
which is the first in the industry;

2.Remote diagnosis: The self-developed and patented IM remote
diagnosis technology can be quickly accessed remotely through terminals
such as mobile phones, tablets, computers, etc., and the network
broadband and system resources occupation rate is low;

3.Diagnostic feedback: In the process of using the vehicle and
function abnormalities under special circumstances, you can feedback the
problem to Yuanzheng Company, and there will be special technicians to
track and handle it;

4.Maintenance information: More than 1600 models, more than 10,000 GB
of maintenance database, including online video, circuit diagram,
maintenance manual, maintenance cases, operation skills, etc., online
inquiry at any time, can also provide detailed fault code help, improve
diagnostic efficiency;

5.Traditional diagnosis: When in a network-free environment,
intelligent diagnosis cannot be used. At this time, traditional
diagnosis can be selected, and the vehicle and vehicle models can be
manually selected for vehicle fault detection.

6.Diagnostic record: record the local vehicle maintenance record, you
can check the vehicle record that the machine has diagnosed, and you
can quickly enter the system of the vehicle for detection when it is
diagnosed again;

7.Software upgrade: support one-click upgrade of operating system, client, model software and firmware;

8.Personal Center: Personal data center, including my report, my
connector, diagnostic connector connection management, connector
activation, firmware repair, personal information, modify user password,
settings, etc.

 

Launch X431 V+ HD3 FAQs:
1.Communication error with vehicle ECU?
Please confirm:
1) Whether the VCI is properly connected.
2) Whether the vehicle ignition switch is ON.
3) If all checks are normal, send vehicle year, make, model and VIN number to
us using Dia. Feedback feature.
2. Failed to enter into vehicle ECU system?
Please confirm:
1) Whether the vehicle is equipped with the system.
2) Whether the VCI is correctly connected.
3) Whether the vehicle ignition switch is ON.
4) If all checks are normal, send vehicle year, make, model and VIN number to
us using Diagnostic Feedback feature.
3. How to save power?
1) Please turn off the screen while X-431 V+ keeps idle.
2) Set a shorter standby time.
3) Decrease the brightness of the screen.
4) If WLAN connection is not required, please turn it off.
5) Disable GPS function if GPS service is not in use.
4. How to handle when you encounter “Insufficient storage space”?
If this happens while downloading the diagnostic software, please proceed as
follows:
1. Get your X-431 V+ username and password ready. If you forgot the
password, please dial our after-sales support center hotline to retrieve it with
the product Serial Number.
2. Reset the X-431 V+ to the default factory settings (For details, please refer to Item 5 in this Chapter).
3. Tap “Settings” -> “WLAN”, slide the switch to ON and then choose the
desired WLAN network to connect.
4. Open the browser and visit www.dbscar.com to download and install the
latest App.
5. After the installation is complete, launch the application and login with your
username and password.
6. Tap“Update” to download the diagnostic software.
Note: For new App, the software structure and storage space occupied by the vehicle
software have been optimized so as to avoid the occurrence of insufficient storage.
5. How to reset X-431 V+?
Resetting may cause data loss. Before doing so, please make sure important data
and information has been backed up.
Do the following to reset X-431 V+:
1. Tap “Settings” -> “Back & Reset”.
2. Tap “Factory data reset”.
3. Tap “Reset tablet”.
4. Tap “Clear all data” to start resetting until the tool automatically reboots.
6. The diagnostic application is failing.
1. Press the Home key on the tool.
2. Select “Settings”-> “Apps”.
3. Select the application name from the Apps list.
4. Select “Force Stop”, and then press “OK” to confirm.
5. Select “Clear Data”, and then press “OK” to confirm.

 

 

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